RESERVATION

You must be 18 years of age or older and have a valid government-issued photo ID with your current address on it in order to sign the storage lease agreement. If you require any further information, do not hesitate to contact us at (514) 637-3333 and one of our storage solution experts will be pleased to assist you in answering all of your questions.

STORAGE

You can go to “Mini-Storage” on our main menu and consult our Storage Size Guide or our especially design Storage Size Calculator to help you calculate the space that you will need based on the size of your personal items and furniture.
In the event where you are still not able to decide and choose the unit that will better suit your needs, do not hesitate to contact us at (514) 637-3333 and one of our storage solution experts will be pleased to assist you in answering all of your questions.

For your safety and the safety of others, we prohibit the storage of food products and substances that are classified as hazardous or toxic that may be harmful to the health and safety of individuals and that may be dangerous to the environment. Hence, it is forbidden to store food, perishable goods, liquids, waste, odorous substances, illicit products, animals, plants, flammable products and liquids such as paint, solvents, gasoline, propane, etc. It is also mandatory to empty the oil and fuel related to motor engines of lawn mowers, snow blowers, motorcycles, etc. We would like to specify that the above-mentioned list is not exhaustive and can be extended to other products.

To ensure that your personal items and furniture are kept in good condition, Mini-Entrepôt Mon Espace has a centralized heated and ventilated system that allows the ambient temperature to be adjusted and controlled when necessary.

Yes, we offer mobile storage units of two different sizes for clients who wish to store personal items and furniture into our outdoors units. If you require any further information, do not hesitate to contact us at (514) 637-3333 and one of our storage solution experts will be pleased to assist you in answering all of your questions.

No, we do not offer this service at the moment.

ACCESSIBILITY & SECURITY

You can have access to your storage unit from Monday to Sunday between 8:30 to 20:30 and that all year round.

You may have access to your storage unit as many times as you wish as long as it’s within the storage facility's scheduled hours

You can have access to the storage facility with a personal customized digital access code that will be provided to you once the storage lease agreement is signed. It is also very important to lock your storage unit with your own padlock, as you will be the only one owning the padlock key or code.

You can send us an email at info@minientrepotmonespace.com and shortly after we will send you a new personalized digital access code.

Yes, our storage units are accessible on a drive-thru basis and moving vehicles have easy access to an exclusive unloading or loading area.

Yes, we have put in place security measures and security systems to secure and control the access to the storage site and the storage facilities. If you require any further information, you can go to “Security” on our home page.

In case of an emergency, do not hesitate to contact us at (514) 637-3333 and one of our storage solution experts will be pleased to provide you with the help that you need.

OTHER SERVICES AND PRODUCTS

Yes, we offer a wide range of packing supplies and storage accessories. You can go to our "Supplies and accessories».

Yes, for deliveries above 250$ and within a radius of 25 kilometers we can deliver at an additional cost of 50$.

INSURANCE

You can transfer your home insurance policy to your storage unit in order to insure your personal items and furniture.

PAYMENTS

You can pay either by cash, debit card or by Visa or MasterCard credit card. Please note, that checks are not accepted as a payment method.

Payments must be made no later than the first day of the storage cycle of 4 weeks or 28 days. To facilitate the payment process we can automatically charge your credit card on the first day of your storage cycle.

PROMOTIONAL OFFERS

The amount will be credited at the end of the term required to benefit from the promotional offer in question. The promotional offers are valid for a specific period of time. If you sign your storage lease agreement during the promotional period and the actual date of taking possession of your unit does not exceed 48 hours from the expiry date of the offer, you will be eligible.
If you require any further information, do not hesitate to contact us at (514) 637-3333 and one of our storage solution experts will be pleased to assist you in answering all of your questions.

No, promotional offers currently being offered cannot be cumulated.

PUBLIC HEALTH MEASURES

Mini-Entrepôt Mon Espace is committed to meeting the sanitary requirements of the Ministry of Public Health and will take all the necessary measures to protect its clients from COVID 19.